Australian and New Zealand retail is under margin pressure, accelerating AI adoption and omnichannel complexity - all of it sitting on data foundations that weren't built to carry the load. This report uses current industry data to show what fragmented systems cost, what a unified foundation looks like and which retailers have already made the move.
The fragile recovery, fragmenting demand, the omnichannel default and the margin squeeze -with data drawn from across the sector.
Why the foundation decides everything
How AI amplifies strong operations and exposes weak ones, what fragmented data costs in lost sales and the hidden $2.6M+ leak most retailers carry unmeasured.
What good looks like
The shape of a clean, unified foundation and how T2, Boody, Ultra Violette and Petdirect built one.
Featuring
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If you'd like to have a conversation about NetSuite, our team is here. We've guided ANZ businesses of every size and stage through the move from Xero, and the right starting point depends on where you are.
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