---
title: Multiple systems vs single ERP platforms
description: In this mini eBook, we share three steps to prepare your business for the holiday shopper, and beyond.
image: https://info.annexa.com.au/hubfs/Campaign%20Assets/WD%20Nurture%20-%20Q2%202018/A%20comparison-%20Multiple%20systems%20vs%20single%20ERP%20platforms/pexels-daria-shevtsova-1560932.jpg
---

[Asset 5](https://annexa.com.au/)

# A comparison: Multiple systems vs single ERP platforms

 Whitepaper

Many organisations have traditional ERP systems at the centre of their enterprises dating back a decade or more and loosely integrated with a patchwork of specialised point systems. Disparate legacy systems are batch-based, error-prone and share only a fraction of available data, resulting in fragmented information in siloed systems, scattered across the enterprise.

With a [single, unified platform,](https://wwwannexa.wpengine.com/product/netsuite/) fragmented sources of data are consolidated into a single repository to create a single source of customer, inventory and order data that allows merchants to provide a more consistent and relevant customer experience while streamlining operations, better managing suppliers and stock, speeding fulfillment, and improving customer service.

### For your business-critical functions, how do multiple systems compare to managing one single platform?

 

|   **Customer Information** | #### Multiple Systems Customer data is siloed in channel-specific systems and often inaccurate and redundant.     | #### Single System A single cross-channel view of a customer that enables consistent and personalised service and offers, builds loyalty and grows lifetime value. |
| --- | --- | --- |
| **Inventory** | Visibility restricted to specific channels, limiting the capability to efficiently manage inventory. | Accurate, real-time inventory visibility across the entire enterprise helps optimize decisions for profitable fulfillment processes and also meet customer delivery expectations. |
| **Orders** | Customer expectations fall short with limited ability to manage orders across multiple channels. | Centrally manage orders from multiple channels to meet customer expectations to buy, fulfill and return anywhere, process orders faster and lower operational costs. |
| **Returns** | Cross-channel returns and exchanges are not possible, or are manual and costly to process. | Accept returns from all channels, fulfil exchanges, manage credit processing and ensure saleable items return to inventory. |
| **Items** | Item data and attributes managed in silos, generating multiple versions of the same data. | Consolidate and centrally manage item data and attributes across all channels from a single source of truth |
| **Pricing & Promotions** | Prices and promotions are channel-specific only | Prices and promotions are easily rolled out across channels or customer segments. |

 

#### Explore the full possibilities of Commerce with NetSuite in ***Going Beyond Online Purchasing***, an eBook for B2B.

### Fill out the form below to download the eBook

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